Please see some Frequently Asked Questions that we are receiving that may provide clarification on your Membership:
Q: If my salon is not open on April 1st, will I still be charged my monthly Membership cost?
A: No, regardless of whether your Membership is Active or Frozen, we will not charge any account for the month of April if we are not open by April 1st.
Q: If my Membership is Frozen, will I still be charged on April 1st if my salon is not open?
A: No, even if your Membership is Frozen, we will not charge the $5 cost for the month of April if we are not open by April 1st.
Q: What happens if my closed salon reopens on or after April 1st?
A: If your salon reopens on or after April 1st you will be charged your monthly Membership payment at a discounted amount depending on the number of days that your salon was closed in April.
Q: I have a yearly Membership that I paid in full, will I get credit for the days that my salon was closed?
A: Yes! Your Membership will be extended by the number of days your salon was closed.
Q: Do you know when my salon will reopen?
A: We will be letting you know by email and social media just as soon as we reopen.
We really want to express how much we appreciate your loyalty and support. Be healthy, be mindful, be kind. We will see you soon!
If you would like to make changes to your membership, please see below.Membership Form